We believe everyone deserves fantastic support for their WordPress.com blog. Our backlog of requests has consistently grown as our team of 10 receives nearly 8,000 messages a week. To get caught up and give our customers the support they expect with paid upgrades, we made the difficult decision to limit the contact form to customers with upgrades. Once we are caught up we will work on bringing a high level of support back for everyone.
Grazie al commento di Igor Brusetti ho appreso della temporanea modifica all’erogazione del servizio di supporto di Automattic. Rimangono a disposizione tutti gli altri canali menzionati nel post sopra citato.